How do I cancel my Lemo account?

Looking for a break from Lemo? We get it. Sometimes it's good to take a step back from everything that's going on. Follow our step-by-step instructions on how to close your Lemo account.

Currently, for network and account security reasons, you can only log out of your Lemo account through our IOS/Android native mobile app. If you have any questions, please contact our team at the following address: 60 PAYA LEBAR ROAD #08-10 PAYA LEBAR SQUARE SINGAPORE (409051)

Note: Logout deletes the account

· Instructions for cancellation of Lemo account

· Important reminder of account cancellation

· How to cancel my account?

Notice of Delete Lemo Account

Before the cancellation application you submitted takes effect, the Lemo team will verify your account as follows to ensure the safety of your account and virtual property.

Account virtual property settlement Before cancellation, the gold coins must be emptied. After the cancellation application is submitted, your account will be forced to log out and there will be a30-day review period.If you do not want to log out of the account, just log in to this account during the pending review period.If you are sure that you need to log out,please do not log in to this account during this period to ensure that the logout is complete.

Important Notification

After the cancellation application is submitted,your account will be forced to log out and there will bea 30-day review period. If you do not want to log out of the account, just log in to this account during the pending review period. If you are sure that you need to log out,please do not log in to this account during this period to ensure that the logout is complete.

By canceling your Lemo account, you will no longer be able to use your Lemo account or retrieve any content or information you have added or posted (even if you use the same third party to register and use Lemo again, including but not limited to:

(1) Before canceling your account, you need to properly handle all virtual property issues in Lemo. lf you have any questions, please confirm with the lemo team before applying to cancel your account.

(2)After you cancel your account, you will no longer be able to log in and use the Lemo service.The gold coin balance, flower gift, points, charm level, online level, wealth level, moments you shared, friendship you have obtained etc.will be regarded as your own renunciation and cannot continue to use.Besides, you understand and agree that Lemo cannot assist you to restore the aforementioned services.

(3) During the cancellation of the Lemo account,if your account is complained by others, investigated by the state agency, or in litigation or arbitration proceedings, the Lemo team has the right to terminate the cancellation of your account without obtaining your consent.Please note that the cancellation of your account does not mean that all account behaviors and related responsibilities have been exempted or mitigated before the account cancellation.

Please note that the cancellation of your account does not mean that all account behaviors and related responsibilities have been exempted or mitigated before the account cancellation

How to close your account

Step 1:

Click here to download the Lemo app for your mobile operating system and sign in to your account.

Step 2:

When you are successfully logged in, click the [Setting] button to go to the [Account Safety] page.

Step 3:

Click [Delete Account] button to enter the corresponding page, please read the Notice of Delete Lemo Account, and then click next.

tep 4:

If a mobile phone number is bound, a verification code will be sent to the bound mobile phone. Fill in the verification code and click OK to verify. If your account is not to a mobile phone number, your login Lemo hod will be verified, according to the prompt verification.

Step 5:

After the cancellation request is submitted, your account will be logged out directly and will be reviewed for 15 days, after which the cancellation will be completed.